Frequently Asked Questions

+“If I can see well, why is it important for me to come in for an exam?”
Even though you can see well, you may have an underlying disease or refractive error that can cause eye strain or vision problems in the future. Some diseases do not exhibit visual symptoms until an advanced stage when vision loss has already occurred and is unrecoverable. Regular eye exams can prevent some diseases from progressing to an advanced stage. Diseases such as glaucoma, macular degeneration, and diabetes can cause blindness. However, if detected early, these diseases can be managed and unnecessary vision loss can be prevented.
+“How often should I come in for an exam?”
The American Optometric Association recommends:

  • Children should have a comprehensive eye exam at six months, three years and five years of age
  • Ages 6 to 18 should be seen yearly
  • Adults (ages 18-60) should been seen every two years
  • Adults 60 and older should be seen yearly

If you have eye diseases or systemic diseases you should ask your eye care professional as certain diseases need to be monitored closely to help avoid permanent vision loss.

+“How much does it cost?”
Depending on your insurance and type of coverage, you may have complete coverage for exams and prescription, a small co-pay, or you may have to pay out-of-pocket for all the expenses. For questions regarding costs please feel free to call us at (715)268-2020 in advance of your appointment and we can give you more detailed information.
+“What types of Insurance do you accept?”
We work with most insurance plans. If you want to ensure that you are covered by your plan, please call us in advance of your appointment and our friendly staff can help you with the details of your coverage. Call us today at (715)268-2020.
+“What should I bring with me to an exam?”
Please remember to bring the following to your exam:

  • A list of all medications
  • Your current eyeglasses and/or contacts
  • Your previous prescription information (if available)
  • Insurance card
  • A list of any questions or concerns that you may have

+“If I need eye surgery, how is it handled through your office?”
If during the course of an exam it is determined that a patient may require surgery, we will review your diagnosis and the various treatment options. If the patient decides to move forward with a surgical option, we can provide referrals through our long-standing relationships with surgeons throughout northwest Wisconsin and the greater Minnesota metropolitan area. Following the surgery, we closely monitor your recovery and frequently communicate with your surgeon to ensure the best patient care possible.
+“Doesn’t ‘20/20 vision’ mean that I have perfect vision?”
‘20/20 vision’ simply means that someone can see something 20 feet away that the average person can see at 20 feet away.

However, ‘20/20 vision’ does not account for eye health, underlying eye disease, eye tracking skill, the ability to focus your eyesight at varying distances, long-term focusing ability, or tell you anything about your peripheral vision.

+“My eyes water all the time – how can they be dry?”
When your eyes are dry, reflex tearing can occur. There are three layers to a healthy tear film (water, oil, and mucin) however the reflex tears are only contain the watery layer. These tears are not adequate for moisturizing your eye, therefore your eye remains dry.

For more information see our page on dry eye.

+“If my eyes are dry can I still wear contacts?”
It may be possible for you to wear contacts, but a consultation with your eye care professional would be required to determine the type of contact lens, wear schedule, and care regimen.
+“I haven’t been to the eye doctor before – what should I expect?”
Testing will be done to assess your need for corrective lenses, how well your eyes can see and work together, and the overall health of your eyes will be examined.
+“At what age may I start to need reading glasses?”
The average age for needing reading glasses (presbyopia) is about forty-five. However, this is dependent on several factors including: how you use your eyes, your refractive error (eyeglass prescription) and if you have eye teaming problems.

+“I have a family member that has eye disease – does this mean that I will have the disease as well?”
No, it means that you are more at risk of developing that disease, but with early detection and proper management we can minimize the visual effects of eye disease.